Return & Refund Policy

At YallahCart, your satisfaction is our top priority. If you're not completely happy with your purchase, we offer a smooth return and refund process, as outlined below.

✅ Return Eligibility
You can request a return within 7 days of delivery if:

The item is unused, in its original packaging, and in the same condition as received

The return request is made within 7 days of receiving your order

You provide proof of purchase (e.g., order number or receipt)

❌ Non-Returnable Items
Unfortunately, we cannot accept returns for:

Items that are used, damaged, or altered

Requests made after 7 days of delivery

Clearance, sale, or final sale items

Gift cards or promotional giveaways

🔁 How to Return an Item
Email us at 📧 yallahcartofficial1@gmail.com with your order number and reason for return

Our team will review your request and send you return instructions

Ship the item back — return shipping is the customer’s responsibility, unless the item was incorrect or damaged

Once received and inspected, your refund will be processed within 5–7 business days

💸 Refund Details
Refunds are issued to your original payment method

Depending on your bank or payment provider, it may take a few extra days to reflect

You’ll receive a confirmation email once your refund is processed

📦 Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us immediately at 📧 yallahcartofficial1@gmail.com with:

Your order number

Clear photos of the item received

We'll provide a free replacement or issue a full refund, depending on the situation.

🛑 Late or Missing Refunds
If you haven’t received your refund:

Check with your bank or payment provider

If it's still not resolved, reach out to us directly

📧 Email: yallahcartofficial1@gmail.com

💬 Need Help?
We’re here to support you every step of the way.

📧 yallahcartofficial1@gmail.com
📍 Serving: United Arab Emirates & Saudi Arabia